Legal

Data Processing Agreement

This Data Processing Agreement draft outlines baseline processing expectations for customer data handled by ShieldOps AI.

Processing instructions

ShieldOps AI processes customer data to provide the platform, support requested workflows, secure the service, and comply with documented customer or legal instructions.

Security measures

Controls may include access restrictions, secure file handling practices, tenant-aware data separation, secret redaction, logging, and operational safeguards.

Subprocessors

Infrastructure, email, payment, and AI providers may be used to operate the service. A finalized public subprocessor list should be published before launch if applicable.

Return and deletion

Customer data should be returned or deleted according to the finalized agreement, applicable law, and operational retention requirements.

Last updated: May 5, 2026